Returns & Exchanges
At Slick Gorilla, we want you to be fully satisfied with your hair styling products. If you are not happy with your purchase, you can return unopened items within 30 days for a full refund or exchange.
Check Eligibility
Ensure your products are unused, in their original packaging, and were purchased directly from our official store within the last 30 days.
Contact Support
Email our customer service team with your order number and reason for return to receive a unique Return Authorization number and shipping instructions.
Package Your Items
Securely pack the items to prevent damage during transit and include a note with your order details and Return Authorization number inside the box.
Receive Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing